Sunday, October 24, 2021


How is IM organised?

Incident Management is synonymous for safety and cooperation, and has since grown to become a broad cooperative arrangement between several public and private parties in which the Incident Management Programme Office (Rijkswaterstaat) acts as a consistent and connecting link between all the chain partners and as instigator of all existing and new IM initiatives in the Netherlands.

IM chain partners

The IM chain partners are the police, fire services, ambulance service (GHOR), highways authorities (especially Rijkswaterstaat, provinces and municipalities and, to a lesser extent, water boards and private owners of roads), the public prosecutor, salvage companies, assessors (salvage) and the breakdown services. At the same time, there is close cooperation with notification centres, the transport sector (TLN, EVO, KNV), insurance companies in general and assessors (STI).

More information?

For more information on how IM is organised in the Netherlands, who plays which role in IM, what the IM process is about and the role of safety and communication in (implementing) IM, click on the links below.

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