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Monday, December 16, 2019

History of Incident Management

At a glance

At the end of the 1990s regular Incident Management began on the Dutch highways network. The key basic elements were:

1.      the introduction of national regulations for salvaging passenger cars and trucks on designated IM roads (LPR and LVR);

2.      the introduction of national regulations for removing abandoned passenger cars on the highways network (LAW);

3.      directives drafted in cooperation with the IM chain partners for primary safety measures at incidents (Revi);

4.      the deployment of some 350 highways inspectors and 40 duty officers (OVDs) by Rijkswaterstaat.

More intensive cooperation

In the early years of IM the emphasis lay mainly on reducing the time it took for the emergency services and salvage companies to arrive at the scene. The following years generated an impulse to establish, fortify and extend the tightly-knit network of IM chain partners that we know today. The subject of IM was placed in the hands of Incident Management Programme Office (Rijkswaterstaat) in 2008 with the aim of ongoing professionalisation together with the chain partners.

The Stichting Incident Management Nederland (SIMN), the Stichting Incident Management Vrachtauto’s (STIMVA), the IM Council and the National Platform IM were founded. The tasks and responsibilities of the IM chain partners were clearly aligned and joint exercises and international study trips organised along with the launch of a public campaign: ‘Vehicle damaged? Find a place to park’. The application of IM was thus implemented throughout the entire national highways network and increasingly on sections of the provincial and municipal road network.

Package 21

That ongoing professionalisation led, among other things, to the announcement by the IM chain partners in 2008 to set the goal of processing the incidents 25% faster in 2015 than in 2008. In addition to normal Incident Management, in 2008 the package of measures also known as Package 21 in the corridors of Parliament was begun.

IM positioning paper

The implementation of Package 21 is on track and the Incident Management positioning paper was written in 2011. The positioning paper lists the projects that are relevant in the period 2012 - 2015 for Incident Management from four different perspectives as well as the prerequisite measures for extending IM in the Netherlands, both internationally, nationally and regionally.

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